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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evan Shepherd Reiff

January 22, 2026

5  out of  5
rating by Evan Shepherd Reiff
"I reached out to Katie Chase and Crystal at State Farm Insurance in Sonoma and have been impressed with their excellent listening, caring, and skillful assessment of our insurance needs. We are saving money on Auto Insurance and looking forward to the next open enrollment periods for our Medicare Supplement where they will also be saving us money. Good people, good advise, good products, and a good price! What more can you want?!"
We responded:
"Thank you for the kind words and for taking the time to share your experience! We truly appreciate you trusting Crystal and our team with your insurance needs. It means a lot to hear that our listening, care, and guidance made a difference—and we’re thrilled we could help you save on auto insurance and support you with Medicare planning as well. We’re grateful for the opportunity to work with you and look forward to being here for you in the years ahead. 😊 - Katie Chase, State Farm Insurance Agent "
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francisca alcala

January 16, 2026

5  out of  5
rating by francisca alcala
"Andre was very helpfull with my daughter we Will be switching and saving money thanks to him"
We responded:
"Hello Francisca. Thank you for taking time to leave a review! We sincerely enjoyed working with your daughter. We are honored to serve your family. -Katie Chase, State Farm Insurance Agent "
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Marisela Alcala

January 15, 2026

5  out of  5
rating by Marisela Alcala
"Andre was very helpful with my policy"
We responded:
"Thank you for your kind words! We're glad to hear that Andre was helpful with your motorcycle policy. If you have any more questions or need further assistance, feel free to reach out! -Katie Chase, State Farm Insurance Agent"
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Rana

January 15, 2026

5  out of  5
rating by Rana
"Andre was helpful 😊"
We responded:
"Thanks Rana! We're happy to hear that Andre was helpful. If you need anything else, we're here to assist! 😊 -Katie Chase, State Farm Insurance Agent "
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LeeAnn Maxwell

January 15, 2026

5  out of  5
rating by LeeAnn Maxwell
"Andres was great! Super helpful!"
We responded:
"Hi LeAnn! We love hearing this! Our team strives to assist customers in any way possible. We really appreciate your kind words. -Katie Chase, State Farm Insurance Agent"
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Pranesh Khan

January 10, 2026

5  out of  5
rating by Pranesh Khan
"I recently had the pleasure of working with Carlos Reyes He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him to anyone looking for an insurance agent that puts customers first. Two thumbs up and 5 stars! I recently had the pleasure of working with Carlos Reyes He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him to anyone looking for an insurance agent that puts customers first. Two thumbs up and 5 stars!"
We responded:
"Thank you so much for the wonderful review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Carlos made the insurance process easy and stress-free for you. His friendly, knowledgeable, and customer-first approach is exactly what we strive for as a team. We truly appreciate your recommendation and two thumbs up—it means a lot to us! If you ever need anything in the future, we’re always here to help. 😊 -Katie Chase, State Farm Insurance Agent "
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tori rasmussen

January 9, 2026

5  out of  5
rating by tori rasmussen
"Katie Chase and the team are great! Carlos is very helpful and made sure to help out with all of my questions and concerns regarding insurance! He is very informative and I would recommend him to anyone! 😊"
We responded:
"Thank you so much for the kind words and recommendation! We’re thrilled to hear that Carlos took great care of you and made sure all of your questions and concerns were addressed. He truly enjoys helping our customers feel informed and confident about their insurance. We appreciate you being part of our State Farm family! 😊 - Katie Chase, State Farm Insurance Agent "
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Andre Munoz

December 23, 2025

5  out of  5
rating by Andre Munoz
"Great team at this office! Everyone is super nice and friendly"
We responded:
"Thank you, Andre! So glad you enjoy working with our team! We appreciate your business. - Katie Chase, State Farm Insurance Agent"
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Carlos Reyes

December 23, 2025

5  out of  5
rating by Carlos Reyes
"I love the Katie Chase, State farm office! The team makes you feel like you’re one of them and make you feel at home. Katie and the staff are amazing. The office has some of the most genuine people I’ve encountered. Great people to have by your side. I highly recommend to anyone with insurance needs and who wants to protect their loved ones and themselves 😊"
We responded:
"Carlos, thank you so much for this kind review! We love hearing that our office feels like home—that’s exactly the environment we strive to create. Our team genuinely cares about the people we serve, and it means a lot to know that comes through. We’re honored to be by your side in protecting what matters most to you and your loved ones. Thank you for being part of our State Farm family. 😊 - Katie Chase, State Farm Insurance Agent "
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Suzette Tyler

December 15, 2025

5  out of  5
rating by Suzette Tyler
"I was extremely pleased with the service from Kellee. She was very helpful and professional, and I immediately felt confident that I was in good hands."
We responded:
"Suzette, we’re thrilled to hear that Kellee provided such helpful and professional service and that you felt confident you were in good hands. She truly cares about our customers, and we’re lucky to have her on our team. We appreciate you taking the time to share your experience! -Katie Chase, State Farm Insurance Agent "
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Diane Kahler

December 12, 2025

5  out of  5
rating by Diane Kahler
"I have never been so eager to give a FIVE star rating to Sarah Wehrman! I had a policy issue that not only did she make right, but it came with a very nice refund! Sarah is not only efficient, competent and friendly, she also keeps her promise to return your call on a specific day! I am a "mature" senior and I've never had an insurance agent like Sarah!"
We responded:
"Diane, thank you so much for sharing your experience! We're delighted to hear that Sarah was able to resolve your policy issue promptly and even secured a refund for you. It's wonderful to know she provided such attentive and reliable service, especially in keeping her promise to return your call. We truly appreciate your kind words and are grateful to have Sarah on our team serving valued clients like you! -Katie Chase, State Farm Insurance Agent "
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Caitlin Casassa

November 21, 2025

5  out of  5
rating by Caitlin Casassa
"When I call and talk to Kellee Clower, her bright, enthusiastic, and helpful voice always makes my day! She’s the best!"
We responded:
"Caitlin, thank you so much for sharing this wonderful feedback! Our team strives to be cheerful and ready to help every customer. It means the world to hear that shines through. Kellee will be absolutely thrilled to know her bright, enthusiastic, and helpful voice makes your day. 😊 - Katie Chase, State Farm Insurance Agent "
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Will Styles

November 20, 2025

5  out of  5
rating by Will Styles
"Katie's State Farm office made the process incredibly easy. We requested a quote and got a fast, clear response with everything we needed. Great service and highly recommended!"
We responded:
"Will, thank you so much for your kind review! We are so happy to hear our office made the process easy for you. Our team works hard to provide fast, clear, and helpful communication, so it means a lot to see that reflected in your experience. We truly appreciate your recommendation and look forward to working with you! -Katie Chase, State Farm Insurance Agent "
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Jeffrey Norby

November 8, 2025

5  out of  5
rating by Jeffrey Norby
"As long-term State Farm clients, we were recently assigned to Katie Chase’s team. And we are glad that is the case. Jason and Katie and the team are incredibly professional, knowledgeable and helpful."
We responded:
"Thank you so much for your kind words! We’re honored to have you as part of our State Farm family and are so glad you’re enjoying working with our team. Jason and everyone here truly appreciate your trust and loyalty — we’re always here to help however we can! -Katie Chase, State Farm Insurance Agent "
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Kendra Cochran

November 4, 2025

5  out of  5
rating by Kendra Cochran
"I had an excellent experience with Katie's office. The team was incredibly knowledgeable, friendly, and attentive. Their customer service is top-notch! I highly recommend this office to anyone looking for a local insurance agent."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our team works hard to provide knowledgeable and friendly service, and it means a lot to know it made a difference. We’re grateful for your recommendation! -Katie Chase, State Farm Insurance Agent "
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vanessa fekete

October 28, 2025

5  out of  5
rating by vanessa fekete
"this year I was assigned a new local State Farm agent in Sonoma, Ca. for the office of Katie Chase. My interactions were in person twice and follow up over the phone for each visit. I was treated so well by the office staff and Destiny Chiantelli-Marler, a very knowledgeable agent in the office.In times of high premiums and limited home insurance coverage, I am very pleased to have my auto & home insured with State Farm. Arthur Lange Sonoma ca."
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Destiny and our Sonoma office team provided you with excellent service and support. It means a lot to us that you feel confident and well taken care of, especially during these challenging times for insurance coverage. We truly appreciate your trust in State Farm to protect your home and auto. Please don't hesitate to reach out if you need anything in the future! -Katie Chase, State Farm Insurance Agent "
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Joseph Cutler LCSW

October 14, 2025

5  out of  5
rating by Joseph Cutler LCSW
"I highly recommend Cindy, who works in Katie's office in Sonoma. She has great follow up with problems, in this case contacting CEA (the State Earthquake Authority) to facilitate my renewal. She's a good communicator and kept me posted about progress, and sent me documentation as soon as it was resolved."
We responded:
"Thank you so much for your kind words and recommendation! We're so happy to hear that Cindy provided excellent support and communication throughout your earthquake policy renewal process. We’ll be sure to share your feedback with her. If you need any further assistance, please don’t hesitate to reach out! -Katie Chase, State Farm Insurance Agent"
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Gary Smith

October 5, 2025

5  out of  5
rating by Gary Smith
"I just had the best experience I have ever had dealing with an insurance agent. I called the Sonoma office earlier today and spoke with someone named Sylvia Pekarek. She answered all of the questions I had, and provided me with all the information I need to help me make my purchasing decision. If I decide to go with you guys, she is the reason you will get my business."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Sylvia provided such an outstanding experience and answered all your questions so thoroughly. She truly cares about helping our customers make confident decisions, and we’ll be sure to share your kind words with her. We appreciate you taking the time to share your feedback and hope to have the opportunity to earn your business! - Katie Chase, State Farm Insurance Agent "
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Terry Samansky

October 3, 2025

5  out of  5
rating by Terry Samansky
"Highly professional. Excellent service. Always ready to help when needed."
We responded:
"Terry, thank you so much for your kind words! We truly appreciate your feedback and are always happy to help whenever you need us. -Katie Chase, State Farm Insurance Agent "
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Mike hengehold

August 29, 2025

5  out of  5
rating by Mike hengehold
"Have been a loyal State Farm customer on all of my insurance needs for 40 years. Recently I went through a change of agency to Katie Chase's office, and the staff has been very professional and accommodating! I am thankful they recognize my loyalty and are keeping my policies secure."
We responded:
"Mike, thank you so much for your wonderful feedback and for being a loyal State Farm customer for 40 years! We're thrilled to hear that our team has provided you with professional and accommodating service. Your trust and loyalty mean the world to us, and we're committed to continuing to keep your policies secure and meeting your insurance needs. Please don’t hesitate to reach out if there’s anything we can assist you with! -Katie Chase, State Farm Insurance Agent"
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Dillon Clower

August 28, 2025

5  out of  5
rating by Dillon Clower
"I spoke with Kellee Clower at State Farm about auto insurance and she was amazing! Super nice, very helpful, and made the whole process easy. She really helped me feel confident in my decision. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Kellee provided you with such a positive experience and made the auto insurance process easy and confidence-inspiring. We truly appreciate your recommendation and are here to help with anything you need in the future! -Katie Chase, State Farm Insurance Agent"
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Karen Oakes-Sherrow

August 25, 2025

5  out of  5
rating by Karen Oakes-Sherrow
"My experience has been amazing! I spoke with Sarah, who was absolutely wonderful. She helped me with my issue and was extremely patient, kind and supportive. FIVE STARS all the way!"
We responded:
"Hello Karen! Thank you for your review. We feel lucky to have someone as patient and caring as Sarah on our team to assist amazing customers like you. We appreciate your five-star rating. - Katie Chase, State Farm Insurance Agent"
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Brandy Schade

August 25, 2025

5  out of  5
rating by Brandy Schade
"Katie Chase of State Farm is professional, proficient, efficient and personable. We came to meet one another at a very stressful time in which I was very inexperienced with the extent of my State Farm Property Insurance coverage. I was ill advised by another office which created more stress and confusion. Katie, reviewed my policy and informed me that I had an abundance of coverage, which made sense as I knew that I had purchased more than the minimum. Katie massively put me at ease and thoroughly educated me on where my policy stood as it related to the topic at hand."
We responded:
"Brandy, thank you for your kind feedback! We are so glad to ease your stress and clearly explain your coverage during a challenging time. Your satisfaction means a lot to us, and we’ll be here whenever you need assistance. - Katie Chase, State Farm Insurance Agent"
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Dean Carvalho

July 25, 2025

5  out of  5
rating by Dean Carvalho
"Absolutely thrilled with the exceptional service I received from Dominique at Katie Chase! On a busy Friday afternoon, they went above and beyond to help me resolve an urgent issue quickly and with genuine care. Professional, responsive, and incredibly kind — I couldn’t have asked for better support. Truly outstanding!"
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Dominique and the Katie Chase team were able to provide you with exceptional, caring, and prompt service. Truly grateful for your feedback! -Katie Chase, State Farm Insurance Agent "
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Destiny Chiantelli-Marler

July 25, 2025

5  out of  5
rating by Destiny Chiantelli-Marler
"What a wonderful agency! Katie and her team are incredibly knowledgeable, professional, patient, and accessible."
We responded:
"What a wonderful customer! ;) Thank you for your feedback. We’re so glad the team provided you with knowledgeable, professional, and patient service. Your kind words mean a lot to us! -Katie Chase, State Farm Insurance Agent "