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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Saltzman

March 19, 2025

5  out of  5
rating by Cindy Saltzman
"Katie Chase - State Farm has been instrumental in setting up the Insurance policies my family has. They were able to cover our Home, autos and got Life Insurance for us to protect my family. We appreciate all that Katies office does to help the community."
We responded:
"Thank you for taking the time to share your experience with our office! We are delighted to hear that we could assist you in setting up your homeowners insurance, auto insurance, and life insurance to protect your family. It’s our goal to provide comprehensive coverage tailored to your needs, and we’re grateful for your trust in us. We also appreciate your recognition of our commitment to helping the community. If you ever need further assistance or have any questions, please feel free to reach out! - Katie Chase, State Farm Insurance Agent"
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Delfino Arellano

March 19, 2025

5  out of  5
rating by Delfino Arellano
"Esther me ayudo bastante con mi polisa muy amable y muy paciente si ubiera una calificacion mas alta la daria sin dudarlo sin duda ase que la aseguradora sea mejor,10/10."
We responded:
"¡Gracias por tu increíble reseña! Nos alegra saber que Esther pudo ayudarte con tu póliza y que tu experiencia fue tan positiva. Le pasaremos tus amables palabras. ¡Siempre estamos aquí para lo que necesites! - Katie Chase, State Farm Insurance Agent "
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Wyatt Pomeroy

March 7, 2025

5  out of  5
rating by Wyatt Pomeroy
"Katie Chase and her team made my experience buying auto and life insurance very easy. They keep me updated on my policies and I always feel welcomed to call with any questions or concerns."
We responded:
"Thank you, Wyatt! Providing excellent service is a top priority for our team. We truly appreciate your trust in us for your life insurance and auto insurance. We look forward to working with you. - Katie Chase State Farm Insurance Agent "
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Ludmila Azevedo

February 28, 2025

5  out of  5
rating by Ludmila Azevedo
"I had an amazing experience working with Esther at State Farm Insurance in Sonoma! She found me the best deal on my car insurance, offering the most competitive price available. Esther is always super fast in answering my questions, provides excellent support, and is consistently available when I need assistance. Her professionalism and dedication truly stand out. If you’re looking for reliable and affordable car insurance, I highly recommend reaching out to Esther!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Esther at our Sonoma office provided you with excellent service and helped you find the best deal on your auto insurance. Your recommendation means a lot to us! -Katie Chase, State Farm Insurance Agent "
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devin anthony

February 6, 2025

5  out of  5
rating by devin anthony
"Service was amazing. Very grateful to be able to work with such a helpful and responsive team. Esther was amazing she helped me get the coverages I needed and she was very delightful to speak with. Definitely would recommend this service!"
We responded:
"Devin, we truly appreciate your kind feedback! It's wonderful to know that Esther and our team provided you with the support you needed and provided a pleasant experience. Your recommendation is truly appreciated. We can't wait to assist you again in the future! Kindly, Katie Chase - State Farm Insurance Agent"
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Graciela Ledesma

February 5, 2025

5  out of  5
rating by Graciela Ledesma
"Muy buenas personas y siempre con una sonrisa"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que aprecias nuestro servicio y actitud. Siempre estamos aquí para ayudarte con una sonrisa. -Katie Chase, State Farm Insurance Agent "
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Esther DiAnguiano

January 30, 2025

5  out of  5
rating by Esther DiAnguiano
"Thank you Sandra for helping me with my life policies. It was a great pleasure meeting and working with you."
We responded:
"It was a pleasure working with you as well! We are so glad you had a good experience with Sandra and got your life insurance policies in place. Our team is here for you if have any further questions or need assistance in the future. Welcome to our State Farm family! -Katie Chase, State Farm Insurance Agent "
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Miriam Zenon

January 15, 2025

5  out of  5
rating by Miriam Zenon
"Esther and her office was great. Such a pleasant experience they helped me understand my auto and life insurance needs."
We responded:
"Thank you for your kind words! We're thrilled to hear that Esther provided a pleasant experience and helped clarify your life insurance and auto insurance needs. Our team is always here to assist you! Katie Chase, State Farm Insurance Agent "
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Nadine Oros

January 9, 2025

5  out of  5
rating by Nadine Oros
"Esther es muy amable! Ella me ayudó entender mis pólizas y me explicó en detalle porque es importante tener una póliza de vida. Uno nunca sabe que va pasar y es mejor estar preparado. Gracias 🙏"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Esther te brindó una atención tan amable y que pudo ayudarte a entender la importancia de las pólizas de vida. Estamos aquí para asegurarnos de que nuestros clientes estén bien informados y preparados. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias por confiar en nosotros! Thank you so much for your comment! We are glad to know that Esther provided you with such kind attention and was able to help you understand the importance of life insurance policies. We are here to make sure that our clients are well informed and prepared. If you have any further questions or need any help in the future, please do not hesitate to contact us. Thank you for trusting us! -Katie Chase, State Farm Insurance Agent"
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vertigo 138

January 8, 2025

5  out of  5
rating by vertigo 138
"It was a pleasant experience, Esther is fantastic. Pleasant from the first encounter, listened and accommodated to my needs and was understanding from a customer / consumer point of view, I am impressed. Its bin a good experience with that office everyone has bin great, thanks for working with me. Stay safe and take care of each other."
We responded:
"Thank you for your review! It's always our goal to ensure every customer feels heard and cared for, and we're glad that came through during your visit. We appreciate your kind words about our entire team and will be sure to share your feedback with them. Thanks again! Katie Chase, State Farm Insurance Agent"
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Angela Andrews

January 7, 2025

5  out of  5
rating by Angela Andrews
"Esther at the Sonoma office is so helpful and expedient! For fast, friendly service give her a call!!!"
We responded:
"Angela, we appreciate your kind words about Esther! Thank you for taking time to leave a review. - Katie Chase, State Farm Insurance Agent "
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Arteja

December 20, 2024

5  out of  5
rating by Arteja
"I'd like to thank Katie Chase and her team for the great service they provide. Last month I was in my first ever vehicle accident and unsure of how to go about next steps. Their team provided quick and clear communication, having answers to all of my questions. Special thanks to Esther who assisted me on how to move forward, especially when dealing with the opposing insurance company."
We responded:
"Thank you for your kind words and for taking the time to share your experience. We're glad to hear that our team, especially Esther, was able to provide you with the support and guidance you needed during a challenging time. Your satisfaction is our top priority, and we're always here to help with any future needs. -Katie Chase, State Farm Insurance Agent "
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Therese Bettinelli Calvelo

December 18, 2024

5  out of  5
rating by Therese Bettinelli Calvelo
"everyone is always so helpful and knowledgeable."
We responded:
"Thank you, Therese!!! We really appreciate your business. -Katie Chase"
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Elena Santos

December 17, 2024

5  out of  5
rating by Elena Santos
"Thank you Sandra for all your help. Highly recommend this office for all your insurance needs!"
We responded:
"Thank you, Elena. We appreciate your kind words!"
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Emma Pomeroy

November 1, 2024

5  out of  5
rating by Emma Pomeroy
"Katie and her team were so kind and professional. Esther educated me on all options for life insurance and helped me secure two life policies for my husband and I. The application process was easy and seamless. Thank you to Esther, Katie and Sandra for their guidance and making buying life insurance a comforting and fun experience. Katie Chase is who you should be calling for your insurance needs"
We responded:
"Emma, thank you so much for your wonderful review! Our team takes great pride in educating our clients and making the insurance process as smooth and enjoyable as possible. We truly appreciate your trust in us for your life insurance needs."
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Karla Jensen

October 26, 2024

5  out of  5
rating by Karla Jensen
"I was involved in a car accident and was finding the process somewhat confusing (dealing with insurance agency of the person at fault-not me). I called my State Farm agent’s office and was lucky enough to get Sandra Manzo Valencia on the line. She was extremely generous with her time, and walked me through the claims process and gave me very helpful information. Thank you, Sandra!!!"
We responded:
"Thank you so much for sharing your experience with us. We’re sorry to hear about your accident, but we're glad Sandra could be there to assist you during a challenging time. Providing clear guidance and support is something we strive for, and Sandra will be thrilled to know her help made a difference. Please don’t hesitate to reach out if there’s anything more we can do for you."
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Brenda Rodriguez Renteria

October 23, 2024

5  out of  5
rating by Brenda Rodriguez Renteria
"The experience I have had at this office has always been amazing! Esther is super knowledgeable and always has an answer to all of my questions/concerns. The fact that she speaks Spanish is really helpful. I will be recommending all of my friends and family to go see Esther."
We responded:
"Hi Brenda! Thank you for your kind words! We are so happy that Esther has been able to assist you so well. We take pride in having a knowledgeable and caring team, and it's wonderful to know that Esther’s expertise and bilingual skills have made your visits even better. Your recommendation means the world to us, and we look forward to continuing to provide excellent care for you, your friends, and your family!"
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Arturo Manzo Jr.

October 22, 2024

5  out of  5
rating by Arturo Manzo Jr.
"Great service and very helpful! Highly recommended"
We responded:
"Thank you, Arturo. We appreciate your review!"
Profile photo of Esmeralda Oros

Esmeralda Oros

October 22, 2024

5  out of  5
rating by Esmeralda Oros
"Esther Oros was very helpful/kind when getting my life insurance."
We responded:
"Hi Esmeralda! Thank you for sharing your experience. Esther is known for her helpful and kind service. I am glad you were able to experience it while getting your life insurance set up. "
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c davis

October 22, 2024

5  out of  5
rating by c davis
"Our account representative, Cindy, was very helpful. I had forgotten my paperwork but she called it up on line and told me exactly what the additional annual cost would be to upgrade our fire insurance."
We responded:
"Thank you so much for your kind words! We're happy that Cindy was able to assist you efficiently and provide the information you needed. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Megan Benton

October 4, 2024

5  out of  5
rating by Megan Benton
"Was able to get an appointment with Esther the day after requesting. She was professional, kind and very knowledgeable. I am very happy with my quote and happy I did business with Sonoma’s State Farm!"
We responded:
"Megan, thank you for sharing your positive experience! We're glad to hear that Esther was able to promptly schedule your appointment and provide excellent service. We're delighted that you're satisfied with the quote and decision to do business with our Sonoma State Farm office. We appreciate your support and hope to assist you again in the future!"
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Grace Cutting

September 21, 2024

5  out of  5
rating by Grace Cutting
"Everyone in this office is so kind and helpful. They truly want the best for their customers and it shows!"
We responded:
"Thank you, Grace! Providing the best service for our customers is always our top priority, and it's wonderful to know that it shows. We look forward to serving you again! "
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Allyson Etherington

September 5, 2024

5  out of  5
rating by Allyson Etherington
"Everyone needs insurance. And I FULLY recommend Katie Chase’s State Farm in Sonoma. They are knowledgeable, personable, relatable and patient! I had personal help from Ester Oros Carranza in the office, and on the phone. She went beyond to answer my questions. I truly appreciate her, and have full confidence in this team. Cindy was also very helpful on the phone. I appreciate them all, and hope that you, too, will get the comfort that these nice people are ready to give."
We responded:
"Allyson, thank you for taking the time to share your positive experience with our office. We greatly appreciate your recommendation and are thrilled to hear that our team, especially Ester and Cindy, provided you with exceptional service. It's truly rewarding to know that we were able to provide you with the comfort and assistance you needed. We look forward to serving you in the future and providing you with the same level of care and support."
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Usa Mexico

September 5, 2024

5  out of  5
rating by Usa Mexico
"I really enjoy the service that I recieve from Esther. She is always knowledgeable, answers all my questions, and I appreciate that she is a spanish speaker."
We responded:
"Thank you for your kind review!"
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Renato Sottile

September 4, 2024

5  out of  5
rating by Renato Sottile
"I walked into a State Farm office without an appointment, and boy was I lucky that Cindy Campagna was working. I had quite bit to complain about and by the time I left felt that Cindy listened, understood all my issues and did all she could to input the information! I was very pleased with her efficiency, her professionalism and empathy!!! The underwriting department could learn a lot from Cindy on customer relations , especially her superb customer skills. Thank you , Cindy"
We responded:
"Renato, we appreciate your feedback and are delighted to hear about your experience with Cindy Campagna. Cindy's dedication to providing exceptional customer service is truly commendable. We are glad that she was able to address your concerns, listen to your issues, and assist you in the best possible way."